One of the toughest obstacles we face when working from home is making it appear
that we're not, in fact, working from home. When clients call and there are kids
screaming in the background, pets barking and meowing and timers going off for
laundry and cooking, it doesn't appear professional.
So, how can we appear more
professional?
Tip # 1: Have a clean, professional
website with your own domain name.
Do not, under any circumstances, have a
"free" website hosted on another domain name with other company's ads all over
the place! This is one of the biggest no-no's out there! Decide, instead, that
in order to appear professional, you must invest in a professional website. If
you aren't skilled in web design, hire someone to do it for you or barter with
another home-based business owner who does do web design. Choose a domain name
that is closely related to your business's name.
Tip #
2: Invest in a separate phone line or in a distinctive ring tone for
that line.
Most phone companies offer a plan where you can have two or more
numbers ringing to one phone line with distinctive rings. It's usually better to
have a separate phone line in your office, in order to avoid after-hours phone
calls from clients. This also enables you to "shut the door" on work when you're
not there. Use a professional voicemail message or answering machine message and
check the messages often.
Tip # 3: Think about how to
display your business address.
How are you going to display your physical
location? There are a few different options available. Most home-based business
owners will say that they accept meetings by appointment only, to discourage
clients from "dropping in" while they're still in their jammies and haven't had
their morning coffee yet. If you don't want your customers to know you work from
home, two other options are using a P.O. Box or attaching a "Suite" number to
your address. If you use a P.O. Box, you will have to give your home address out
for packages and anything they want to courier to you, but it does provide
anonymity and discourages drop-in visitors. If you attach a suite number to your
address in order to make it appear a "business office," make sure you mention to
your postal carrier that you're running a home-based business and that's why
there's a different address on there.
Tip # 4: Define
your office etiquette rules to your family.
What are the rules going to be
for your kids and family members when you're on the phone or meeting with a
client? Are you going to set a timer so they know when you'll be available? Are
you going to have set office hours and not meet with clients outside of those
times? Are you going to have a play space in your office? This is especially
important if you're going to have small kids playing nearby (quietly) while you
work.
Tip # 5: Invest in professional-quality
promotional products and marketing pieces.
Don't print off business cards
from your printer, unless you have a top-of-the-line printer. Invest in
professional-quality business cards and brochures. If you can, have some
letterhead printed up, too, for contracts, letters to prospective clients and
any correspondence that is business-related. If you're printing promotional
products like T-shirts or apparel, coffee mugs, mousepads, etc., check the
quality of the products put out by the printer you wish to use. Don't just
"price-hunt," look around for the best quality and invest in your
business.
Bronzi Home Based Business Tips
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